This Privacy Policy describes how Sielvane, operated by LAMENTOV LLC ("we", "us", or "our"), collects, uses, and shares your personal information when you visit or make a purchase from sielvane.com (the "Site").
Information We Collect
Information you provide: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information (processed securely by our payment providers — we never store full card numbers).
Information collected automatically: When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view and how you interact with the Site. We refer to this as "Device Information," collected using cookies, log files, and similar technologies.
How We Use Your Information
- To fulfill orders — processing payment, arranging shipping, and providing order confirmations and invoices
- To communicate with you about your order or respond to your inquiries
- To screen orders for potential risk or fraud
- To improve and optimize our Site and, where permitted, provide you with information about our products
Sharing Your Information
We share your personal information only with third parties who help us operate the Site and serve you: Shopify Inc. (our ecommerce platform), payment processors, shipping carriers, and email service providers. We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings, though disabling them may affect Site functionality.
Data Retention
When you place an order, we retain your order information for our records unless and until you ask us to delete it.
Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, request that it be corrected or deleted, or object to certain processing. To exercise these rights, contact us at help@sielvane.com.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The current version will always be available on this page.
Contact Us
For more information about our privacy practices, or if you have questions or a complaint, please contact us by email at help@sielvane.com.
Sielvane · LAMENTOV LLC · Wyoming, United States