Contact information

Customer Support
Email: help@sielvane.com
Support hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
Response time: within 24–48 hours on business days

Order Support
For questions about an existing order, please include your order number in your email so we can assist you faster. You'll find it in your order confirmation email.

Returns
To start a return, email help@sielvane.com with your order number. Full details are available in our Refund Policy at https://sielvane.com/pages/refund-policy.

Business Information
Trading name: Sielvane
Legal entity: LAMENTOV LLC
Address: 5830 E 2nd St, Casper, WY 82609, United States
Email: help@sielvane.com
Website: https://sielvane.com